This is a tech retainer package and 1:1 container with Honeycomb Media CEO and Owner, Alex.
This package puts you on a monthly retainer, and gives you full priority stupport.
Let's face it. Tech issues happen way too often and it's one of the most annoying parts of owning an online business. You don't have to do it alone!
Anything tech, except for full web design and development, is included in this retainer. Here are just a few ways clients use their retainers (but the opportunities are endless):
✔️ ESP issues and integrations
✔️ Wordpress, Bigcommerce, Shopify, Showit (or other major platform) issues
✔️ Plugin updating and conflict checking
✔️ Issues as needed - button not fitting in the right spot on the page you're building? Need UTM codes linked up and connected properly so you can manage a campaign better? Looking for conversions on files?
✔️ Need someone to submit support tickets for you because you have had enough?
✔️ Google Search Console not validating a fix? Alex to the rescue!
✔️ Have no idea what that issue in GSC even means? Here I am!
... and so much more. If you can think up an issue, I can help!
Upon sign on, you'll get access to a private 1:1 Slack channel with Alex where you can talk, discuss and request any tech issues. Typical turnaround time for tech is 24 hours, but often a lot faster.
With this package you also get:
Monthly site audit + short form SEO analysis report
Crawl errors and validating fixes as they come up/as needed
Updating plugins and researching any potential conflicts
Up to 7 hours/tech per month (hours don't rollover)
Private Slack channel for tech requests/suggestions/questions